You will need to contact us for a return approval prior to shipping. Return the unused products in the original packaging and tags attached to the address below. Please include your name and order number. Once the items are received and inspected, we

<div data-block="true" data-editor="5387t" data-offset-key="e4sg9-0-0" id="isPasted"><div data-offset-key="e4sg9-0-0"><span data-offset-key="e4sg9-0-0"><span data-text="true" style="font-size: 16px;">You will need to <a href="https://www.lacrawfish.com/trouble-with-an-order" id="isPasted" rel="noopener noreferrer" target="_blank">contact us</a> for a return approval prior to shipping. Return the <em>unused</em> products in the original packaging and tags attached to the address below. Please include your name and order number. Once the items are received and inspected, we will issue a refund for the items. Keep in mind, we will NOT accept any perishable items as a return.&#xA0;</span></span></div></div><div data-block="true" data-editor="5387t" data-offset-key="9b682-0-0"><div data-offset-key="9b682-0-0"><span data-offset-key="9b682-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="5387t" data-offset-key="aal7t-0-0"><div data-offset-key="aal7t-0-0"><span data-offset-key="aal7t-0-0"><span data-text="true" style="font-size: 16px;">Louisiana Crawfish Co</span></span></div></div><div data-block="true" data-editor="5387t" data-offset-key="en6pn-0-0"><div data-offset-key="en6pn-0-0"><span data-offset-key="en6pn-0-0"><span data-text="true" style="font-size: 16px;">Attn Returns <em>(Order #------)</em></span></span></div></div><div data-block="true" data-editor="5387t" data-offset-key="fp5q5-0-0"><div data-offset-key="fp5q5-0-0"><span data-offset-key="fp5q5-0-0"><span data-text="true" style="font-size: 16px;">140 Russell Cemetery Rd</span></span></div></div><div data-block="true" data-editor="5387t" data-offset-key="ad5pj-0-0"><div data-offset-key="ad5pj-0-0"><span data-offset-key="ad5pj-0-0"><span data-text="true" style="font-size: 16px;">Natchitoches, LA 71457</span></span></div></div><div data-block="true" data-editor="5387t" data-offset-key="2npok-0-0"><br></div>

What's your return policy?

All returns are determined on a case-by-case basis. NON-PERISHABLES: We offer refunds and exchanges within 7 days of delivery. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging in

<p>All returns are determined on a case-by-case basis.</p><p>NON-PERISHABLES: We offer refunds and exchanges within 7 days of delivery. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that perishable items<strong>&#xA0;</strong>are not eligible for return.</p><p>If you receive a damaged or incorrect item, please <a href="https://www.lacrawfish.com/trouble-with-an-order" id="isPasted" rel="noopener noreferrer" target="_blank">contact us</a> and immediately. Photos of damage or incorrect item is required.&#xA0;</p><p>Refunds will be processed to the original payment method within 5 business days of receiving the returned item.</p><p><strong><u>NO REFUNDS FOR LIVE CRAWFISH HELD OVERNIGHT.</u></strong> Our guarantee is for the day of delivery only. Holding crawfish overnight is at your own risk.&#xA0;</p>

Do you offer refunds or exchanges?

Louisiana Crawfish Co

Returns

When is crawfish season and what options are available during the off season?

How do I hold live crawfish?

What states can you not ship live crawfish?

What are Water Boatmen Eggs

What do I do when my crawfish arrive?

What is the species name of our crawfish?

What is purged crawfish?

What size crawfish do you have?

How many pounds do I need per person when cooking live crawfish?

Live Crawfish

Do you offer free shipping?

What is shipping insurance?

Holiday Shipping

How do I track my order?

How long does delivery take?

Do you offer Sunday or Monday delivery?

Southwest Cargo Shipping

Incorrect Address Change

Do I have to sign for my package?

Preference on Shipping Company?

Shipping

Can I edit or add anything to my order?

What is your cancellation policy?

How can I the change name or address on my order?

Can I purchase perishable items as a gift?

Order Confirmation

Why can't I select a delivery date?

How do I apply promo/discount codes?

When should I place my order?

Ordering/ Order Changes

What should I do if my order arrives damaged?

My order was marked delivered but it’s not here.

What if my package gets stolen?

What do I do if I receive the wrong item in my order?

Problem with Your Order?

What are Bayou Bucks?

How do I use my Bayou Bucks?

Bayou Bucks

How does the refund process work?

Why haven't I receive my refund?

Refunds

What size whole alligator do I need?

What is the serving size for alligator meat?

What part of the alligator do the meat, nuggets, and tenderloin come from?

Alligator

How many crabs per pound?

Crabs

Are the crawfish tails cooked and seasoned?

When is crawfish tail meat available?

Crawfish Tail Meat

How much seasoning will I need?

How much sausage will I need?

What size stock pot do I need?

How many pounds per person?

Cooking

What do you feed the crawfish?

Can I stock my pond with your crawfish?

Pond Stocking

What is the difference between IQF and Block?

How many pounds do I need per person when cooking shrimp?

Shrimp

Forgot Password?

What payment methods do you accept?

How do I unsubscribe from emails/texts?

Account or Website Issues

Are you a wholesale company?

Do you price match?

Wholesale & Price Matching

Do you ship to Canada?

International Shipping