All articles

Shipping

Do you offer free shipping?

We offer free shipping if your order meets the following minimum purchase requirements:

What is shipping insurance?

All orders will be charged a mandatory shipping insurance fee of $3.50 per container (50 lbs max per container) to cover an expedited refund or replacement for delayed, lost, damaged, or spoiled packages. This is a proactive response to ensure your o

Holiday Shipping

During the holidays, due to an influx of packages, shipping carriers will not guarantee delivery times. Typically, overnight packages to businesses with a 10:30 AM or 12:00 PM commit time will be extended to at least 3:00 PM, and overnight shipments

How do I track my order?

Orders are scheduled to ship out one day before your selected delivery date. Once your order has been picked up by the carrier, our system will automatically generate and send an email with tracking information. Emails typically go out at the end of

How long does delivery take?

If you have a time sensitive event on the delivery date, we suggest using the FedEx hold for pick up option as your shipping method. During the checkout process, click on the shipping method and a drop-down menu will be displayed. The ship centers ad

Do you offer Sunday or Monday delivery?

FedEx and UPS do not offer Sunday or Monday deliveries for priority overnight packages. Delivery to your door with priority service is only available Tuesday - Saturday. There are some rural areas that will not have Saturday deliveries.

Southwest Cargo Shipping

We ship using SW's NFG (next flight guarantee) program. If you are near a major airport that Southwest flies in and out of, with a cargo department this is another great option to receive crawfish. With there being no delivery to the door cost, the p

Incorrect Address Change

For incorrect addresses a $22.50 address change fee will be applied to your payment method. Louisiana Crawfish Co. is not responsible for delays related to incorrect addresses.

Do I have to sign for my package?

FedEx/UPS orders are released without a signature unless requested. If a signature is requested there will be a charge of $5.00 added to your order. Louisiana Crawfish Co and FedEx/UPS will not be responsible for orders delivered to the requested add

Preference on Shipping Company?

We ship via FedEx and UPS.  If you have a preference please let us know in the comments box at checkout.