Bayou Bucks is our rewards program. You will receive 1 Bayou Buck per every dollar spent, after signing up for the program. Rewards cannot be added to orders placed prior to signing up for the program.  100 Bayou Bucks = $1.00 creditTo become a membe

<div data-block="true" data-editor="40sll" data-offset-key="6qqrh-0-0" id="isPasted"><div data-offset-key="6qqrh-0-0">Bayou Bucks is our rewards program.&#xA0;You will receive 1 Bayou Buck per every dollar spent, after signing up for the program. Rewards cannot be added to orders placed prior to signing up for the program. &#xA0;100 Bayou Bucks = $1.00 credit</div><div data-offset-key="6qqrh-0-0"> To become a member, simply click the red Rewards box at the bottom right corner of our website and click, Join Now. If you do not see the red rewards box, try selecting a product and it should become visible. Bucks will not be added to your account until after the order ships; typically, within 48 hours. Ways to earn: Multiple ways to maximize point earnings without placing an order.&#xA0; Ways to redeem: Displays the dollar value of your bucks.&#xA0; Once you redeem your points you will be provided a discount code. Before entering payment information, click on the &quot;promo/gift certificate&quot; hyperlink that is on the right side of the page, under the order summary.&#xA0; Our system will only accept one code per transaction. If you have a higher value promotional code, you can let your points accumulate to use at a later date.&#xA0;</div></div><div data-block="true" data-editor="40sll" data-offset-key="at4d4-0-0"> </div>

What are Bayou Bucks?

To redeem, click the red Rewards box at the bottom right corner of our website and click, Ways to redeem. If you do not see the red rewards box, try selecting a product and it should become visible. This will also display your rewards balance. Once y

<div data-block="true" data-editor="40sll" data-offset-key="6qqrh-0-0" id="isPasted"><div id="isPasted"><div>100 Bayou Bucks = $1.00 credit </div></div>To redeem, click the red Rewards box at the bottom right corner of our website and click, Ways to redeem. If you do not see the red rewards box, try selecting a product and it should become visible. This will also display your rewards balance.&#xA0; Once you redeem your points you will be provided a discount code, do not lose this code, it cannot be recovered. Before entering payment information, to enter click on the &quot;promo/gift certificate&quot; hyperlink that is on the right side of the page, under the order summary.&#xA0;Our system will only accept one code per transaction. If you have a higher value promotional code, you can let your points continue to accumulate and redeem for a future order. &#xA0;</div><div data-block="true" data-editor="40sll" data-offset-key="at4d4-0-0"> </div>

How do I use my Bayou Bucks?

Louisiana Crawfish Co

Bayou Bucks

When is crawfish season and what options are available during the off season?

How do I hold live crawfish?

What states can you not ship live crawfish?

What are Water Boatmen Eggs

What do I do when my crawfish arrive?

What is the species name of our crawfish?

What is purged crawfish?

What size crawfish do you have?

How many pounds do I need per person when cooking live crawfish?

Live Crawfish

Do you offer free shipping?

What is shipping insurance?

Holiday Shipping

How do I track my order?

How long does delivery take?

Do you offer Sunday or Monday delivery?

Southwest Cargo Shipping

Incorrect Address Change

Do I have to sign for my package?

Preference on Shipping Company?

Shipping

Can I edit or add anything to my order?

What is your cancellation policy?

How can I the change name or address on my order?

Can I purchase perishable items as a gift?

Order Confirmation

Why can't I select a delivery date?

How do I apply promo/discount codes?

When should I place my order?

Ordering/ Order Changes

What should I do if my order arrives damaged?

My order was marked delivered but it’s not here.

What if my package gets stolen?

What do I do if I receive the wrong item in my order?

Problem with Your Order?

What's your return policy?

Do you offer refunds or exchanges?

Returns

How does the refund process work?

Why haven't I receive my refund?

Refunds

What size whole alligator do I need?

What is the serving size for alligator meat?

What part of the alligator do the meat, nuggets, and tenderloin come from?

Alligator

How many crabs per pound?

Crabs

Are the crawfish tails cooked and seasoned?

When is crawfish tail meat available?

Crawfish Tail Meat

How much seasoning will I need?

How much sausage will I need?

What size stock pot do I need?

How many pounds per person?

Cooking

What do you feed the crawfish?

Can I stock my pond with your crawfish?

Pond Stocking

What is the difference between IQF and Block?

How many pounds do I need per person when cooking shrimp?

Shrimp

Forgot Password?

What payment methods do you accept?

How do I unsubscribe from emails/texts?

Account or Website Issues

Are you a wholesale company?

Do you price match?

Wholesale & Price Matching

Do you ship to Canada?

International Shipping