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We are able to process all major debit or credit cards, Venmo, PayPal, and Google Pay. We cannot process EBT payments.

We are able to process all major debit or credit cards, Venmo, PayPal, and Google Pay. We cannot process EBT payments.&#xA0;

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Louisiana Crawfish Co

Account or Website Issues

When is crawfish season and what options are available during the off season?

How do I hold live crawfish?

What states can you not ship live crawfish?

What are Water Boatmen Eggs

What do I do when my crawfish arrive?

What is the species name of our crawfish?

What is purged crawfish?

What size crawfish do you have?

How many pounds do I need per person when cooking live crawfish?

Live Crawfish

Do you offer free shipping?

What is shipping insurance?

Holiday Shipping

How do I track my order?

How long does delivery take?

Do you offer Sunday or Monday delivery?

Southwest Cargo Shipping

Incorrect Address Change

Do I have to sign for my package?

Preference on Shipping Company?

Shipping

Can I edit or add anything to my order?

What is your cancellation policy?

How can I the change name or address on my order?

Can I purchase perishable items as a gift?

Order Confirmation

Why can't I select a delivery date?

How do I apply promo/discount codes?

When should I place my order?

Ordering/ Order Changes

What should I do if my order arrives damaged?

My order was marked delivered but it’s not here.

What if my package gets stolen?

What do I do if I receive the wrong item in my order?

Problem with Your Order?

What are Bayou Bucks?

How do I use my Bayou Bucks?

Bayou Bucks

What's your return policy?

Do you offer refunds or exchanges?

Returns

How does the refund process work?

Why haven't I receive my refund?

Refunds

What size whole alligator do I need?

What is the serving size for alligator meat?

What part of the alligator do the meat, nuggets, and tenderloin come from?

Alligator

How many crabs per pound?

Crabs

Are the crawfish tails cooked and seasoned?

When is crawfish tail meat available?

Crawfish Tail Meat

How much seasoning will I need?

How much sausage will I need?

What size stock pot do I need?

How many pounds per person?

Cooking

What do you feed the crawfish?

Can I stock my pond with your crawfish?

Pond Stocking

What is the difference between IQF and Block?

How many pounds do I need per person when cooking shrimp?

Shrimp

Are you a wholesale company?

Do you price match?

Wholesale & Price Matching

Do you ship to Canada?

International Shipping